We are committed to ensuring your beautiful new artwork arrives safely and in pristine condition, no matter where in the world you are located. Due to the delicate nature of fine art, shipping involves specialized handling, which is reflected in the details below.
1. Processing and Handling Time
The time required to prepare your order for shipment depends on the type of artwork purchased:
|
Product Type |
Handling Time (Before Shipping) |
Details |
|
Premium Art Prints |
1 – 3 Business Days |
Time needed for professional printing, quality inspection, and custom packaging. |
|
Original Paintings |
1 – 3 days for watercolor and acrylic color paintings |
Originals require additional time for final varnishing, documentation , and secure, customized crating/packaging. |
Please note: Business days are Monday through Friday, excluding public holidays.
2. Shipping Methods and Estimated Transit Times
Once your order has passed the processing stage, the following estimates apply. All transit times begin after the handling time mentioned above.
|
Destination |
Standard Shipping (Approx.) |
Express Shipping (Approx.) |
|
Domestic |
2 – 7 Business Days |
2 – 3 Business Days |
|
International |
7 – 21 Business Days |
3 – 5 Business Days |
Shipping times are estimates provided by the carrier and are subject to weather delays, public holidays, and customs clearance procedures.
3. Shipping Costs
Shipping costs are calculated at checkout based on three factors:
- Product Type: Originals require heavier, custom crating, incurring higher shipping costs.
- Size and Weight: Larger prints and paintings cost more to ship.
- Destination: International rates vary significantly by region.
You will see all final shipping rates before confirming your purchase.
4. Secure Packaging for Artwork
We take the utmost care in packaging to protect your investment:
- Prints: Small prints are shipped flat in reinforced mailers. Larger prints (over 12 x 16 inches) are carefully rolled and placed inside heavy-duty, reinforced art shipping tubes.
- Original Paintings: Shipped flat or carefully rolled in hard card board or PVC pipe, ensuring maximum protection against bending or impact.
5. International Orders, Customs, and Duties (Crucial)
We proudly ship our artwork globally. However, international buyers must be aware of their country’s import regulations:
The customer is fully responsible for all import duties, customs taxes, VAT (Value Added Tax), GST, and brokerage fees levied by their country of residence. These fees are not included in your purchase price or our shipping costs and are collected by your local government or postal service upon delivery.
We cannot mark shipments as “gifts” or declare a lower value to bypass customs fees, as this is illegal. Failure to pay these customs fees will result in the package being held by customs or returned to us, with all costs passed on to the customer.
6. Order Tracking
Every order receives a tracking number, which will be emailed to you immediately after your order ships. This allows you to monitor your package’s journey from our studio to your wall.
